Leadership in this age relies more on motivation and interpersonal influence than on getting other to comply through a chain of command or hierarchy. I have experienced, in more than one occasion, where the ability to motivate and interpersonal influence achieved greater results than simple instructions through a chain of command. I have also witnessed leaders with tremendous potential who failed because they ignored this very primal need.
I was reading a book by Beth Comstock, “Imagine It Forward” and she referenced Jack Welch as very charismatic individual where his presence is felt very personally by each employee, despite GE’s decentralized mega-organization. This is an example of leadership that employs motivation and interpersonal influence.
How does this type of leadership work? It is not a set of mechanical management processes. It is not a sleeve out of a management booklet. It is human. It requires good chemistry, a huge amount of listening and observing.
I will break this topic into few parts to allow for shorter and easier reading. We will cover how this type leadership works and can be implemented.